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POST
/
api
/
v1
/
support
/
customer-tickets
/
{ticketId}
/
replies
Reply to a customer support ticket for the partner organization
curl --request POST \
  --url http://localhost:45000/api/v1/support/customer-tickets/{ticketId}/replies \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --header 'x-api-key: <api-key>' \
  --data '
{
  "draftId": "<string>",
  "actorEmail": "jsmith@example.com",
  "bodyHtml": "<string>",
  "bodyText": "<string>"
}
'

Authorizations

​
x-api-key
string
header
required

Nuvera API application secret key

​
Authorization
string
header
required

RS256 per-request signed JWT

Path Parameters

​
ticketId
string
required

Body

application/json
​
draftId
string
required
Minimum string length: 1
​
actorEmail
string<email>
required
Pattern: ^(?!\.)(?!.*\.\.)([A-Za-z0-9_'+\-\.]*)[A-Za-z0-9_+-]@([A-Za-z0-9][A-Za-z0-9\-]*\.)+[A-Za-z]{2,}$
​
bodyHtml
string
required
Minimum string length: 1
​
bodyText
string

Response

201 - undefined